Privacy, in plain words
What we collect
From shop owners: the login email provided by our sign-in provider, and the shop details you type in — shop name, city, description, WhatsApp number — plus your product names, descriptions, prices and photos. From visitors: report text if you report a shop, or your email and message if you use the contact form.
What is public
Everything on your shop page is public, including your WhatsApp number. That is how customers reach you. Your login email is never shown.
How orders work
When someone taps an order button, their own WhatsApp app opens with a prefilled message. That conversation is between them and the shop. dukaan.si does not see it, store it, or take part in it.
Payments
dukaan.si does not process payments. Never share card numbers, PINs, or one-time codes with anyone through this site.
What we do not collect
No CNIC, no bank details, no customer addresses, no customer phone numbers.
Contact messages
We store the email and message you submit for manual review and to reply if possible. They are not public. Do not send passwords, CNIC, bank details or other sensitive information. We do not promise a response time.
Language preference
English pages have their own URLs, and Urdu pages use /ur. Your language choice is also saved in your own browser.