Ask for the details that prevent confusion
Before packing, make sure the conversation identifies the exact product and the customer’s preferred options. If something is unclear, ask rather than guessing.
- Product name and quantity
- Size, colour, flavour or other choice
- Customer name and delivery area, if delivery is agreed
- A phone number the courier or shop can use, when needed
Send a written confirmation
Repeat the agreed items and the complete amount in one message. Separate product cost from delivery charges if those are agreed separately, and state whether the amount is still subject to a final stock check.
Example: “Confirmed: [item] × [quantity], [options]. Items: PKR [amount]. Delivery: PKR [agreed amount]. Total: PKR [total]. Delivery to [area]. Please reply ‘confirm’ if correct.”
Keep order notes simple and private
Use a notebook or a private business record to track only what you need to fulfil the order. Do not post customer addresses, phone numbers or chat screenshots publicly.
Protect your account
Never share a WhatsApp verification code, PIN or password. Be cautious of messages asking you to open unexpected payment links or install an app to receive money.
Create your free shop
Show your products, photos and PKR prices on one link. Customers can confirm orders with you on WhatsApp.
Create your free shopFrequently asked questions
Is tapping an order button the same as a confirmed sale?
No. The button opens a draft message. The order is confirmed only after you and the customer agree availability, amount and delivery or pickup.
What information should I repeat before dispatch?
Repeat the products, options, quantity, total amount, delivery arrangement and any return conditions that apply.
Related for job seekers
Some people who sell also look for other work. naukri.si shares practical overseas-job guidance; it does not promise a job or income.